We honour full refunds within 24 hours of placing your order/renewal. You must email us immediately within 24 hours of your order at email@example.com and request a refund via email because we process refunds manually. After receiving an email request for the refund, it can take up to 5-10 business days for the full refund to appear back into your card.
If you don't absolutely adore Hygge in a Box, we don't want you to feel that you must keep it. To make a return you must notify us within 3 days of receiving your box. The box will need to be returned in its original condition and packaging (must be wrapped in an outer poly bag, or another box. Boxes without protective packaging or has missing contents will not be accepted for returns). Returns are only acceptable for brand new boxes in its original condition with full contents and original/appropriate packaging. We do not offer refunds for products that are opened, used or returned after 14 days.
Returns need to be shipped back to this address within 15 days (return shipping costs are not refunded) to:
Hygge in a Box
230 Waverley Street
View our full Terms and Conditions.